Q&A with Charlotte Ward from Silk Spa in New Plymouth 

We talk to Charlotte Ward from Silk Skin Spa in New Plymouth about all things skin…

What appealed to you most about working in the skin industry?

I have been in the industry for a long time and I have loved being a part of an industry that has changed and grown so much. When I trained in the early 90’s it was all about the fluff and trying to sort out the odd pimple here and there. The technology and knowledge we now have on treating signs of ageing and other skin concerns makes for very exciting times, knowing you can change somebody’s life with your hands and your knowledge is mind-blowing and awesome.

How long have you been a skin and beauty professional?

I’ve been in the industry for 30 years now!

What are the most popular skin and beauty treatments in your clinic at the moment, and why?

We love Dermapen4 microneedling, and how we can push this treatment to its limits. Any therapist can get results from a machine like Dermapen4, but if you take the time to learn it inside and out, and get extensive training, experience and knowledge, the results we can achieve for our clients is truly incredible.

What is your favourite professional skin treatment?

You can’t beat the results of Dermapen and a high-performance facial treatment program, but I have to say I love the Ginger&Me Mindfulness Facials. They are truly the best of both worlds, my skin sings from the treatment and products and my soul is restored fully every single time.

What is your absolute favourite at-home skincare product and why?

To say I love the O Cosmedics O Biome Hydrating & Setting Spray is an understatement, it is crazy easy to use on the go and has so many benefits, but for my day to day core products I cannot go past O Cosmedics Pure C+BHA and Retinol Concentrate. The benefits of using a stable and highly efficient retinol product in my mind is a no brainer and I accredit a lot of my skin’s health to these products. The benefits of Vitamin C on and in our bodies are huge, and to find a stable and potent product like O Cosmedics Pure C+BHA makes this one of my core products.

Do you use any supplements, and if so which ones? How do you find the results?

I love Kiki Health, and have quite the collection at home. I enjoy smoothies most days and mix and match what I feel like on the day. The two I make sure to have every day are the Marine Collagen Beauty Blend and Nature’s Living Superfood. Unlike many green powders, Kiki’s superfood flavour doesn’t take over from everything else. It is so concentrated you don’t need as much, which means it is great value and easy to take. What I LOVE about Kiki’s Collagen is its formulation. There are so many collagen powders out there that have been fluffed with additives to make them delicious to drink, such as cream powders, flavouring, and sugar. These are not needed and just weaken the potency of the product, you end up paying for flavoured milk powder with a bit of collagen in it! I add Kiki Health’s Marine Collagen into my coffee, bliss balls and smoothies.

What’s the one thing your clients are always surprised to find out about skin?

 I think it is that a great product properly prescribed actually works. There are so many gimmicks out there, often clients have spent thousands and wasted years on either wrongly recommended products or just downright average ones. To see our clients get the skin they have been working for is what our job is all about, and it’s a privilege to be able to do this, and one of the things I love the most about my job!

Which skincare product would you gift your BFF for Christmas?

Suntegrity 5in1 National Moisturising Face Sunscreen. I love this stuff! Not only is the story of why this product was developed beautiful, but it is the only sunscreen that I think ticks every box. It is ethical, natural, non-toxic, great texture with a range of beautiful tints to give your skin a fab healthy glow. It will save your wrinkles and could even save your life – what could be a better gift!

What is your ultimate tip for glowing skin?

In-clinic peels! At Silk we called our more advanced facials “Hyperformance Treatments”, and that is exactly what they are. O Cosmedics have the BEST range of chemical peels ranging from a gentle buff right through to powerful peels that work at a deeper layer. They all boost hydration, plump and give the skin an instant glow. Add in an LED mask session and finish off with the hydrating alginate rubber mask and boom, you’ve got glowing, radiant skin!

If you’re in New Plymouth (or visiting!) come and see us at Silk Skin Spa to start your journey to glowing skin!