1. WHAT WE COLLECT
  2. METHODS OF COLLECTION
  3. HOW YOUR PERSONAL INFORMATION IS USED
  4. DIRECT MARKETING
  5. KEEPING INFORMATION SECURE
  6. COOKIES AND IP ADDRESSES
  7. CONTACTING US
  8. MORE INFORMATION

This privacy policy sets out how probeauty.co.nz uses and protects any information that you give Probeauty when you use this website. Probeauty is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Probeauty may change this policy from time to time by updating this page.

WHAT WE COLLECT

We collect and use Personal Information from customers, users or visitors of our websites, social medial channels, products or services. The type of Personal Information that we collect and use depends on the type of dealings that you have with us and can include your name, address, telephone number, e-mail address, postal or delivery address, date of birth, billing information (such as credit card and bank account details), proof of identity information and documents, information about the products and services you have ordered or enquired about and your beauty profile. If you would prefer that we do not collect any Personal Information from you, please do not provide us with any such information.

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

HOW YOUR PERSONAL INFORMATION IS USED

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • improve or develop our products, services and websites, including conducting product and market research;
  • improve our understanding of your interests, suitability, and behaviour in relation to products, services and offers;
  • to operate, maintain and test and upgrade our systems; and
  • to notify you of opportunities (whether product, service, recruitment or job opportunity related) that we think you might be interested in.

We do not use or share Personal Information for any purpose other than for the purpose for which it was collected and disclosed. We do not provide, trade or sell Personal Information to other organizations without your consent. However, we may disclose Personal Information to our related bodies corporate, business partners, third party contractors, agents and suppliers and service providers in connection with providing our product or service to you.

KEEPING INFORMATION ACCURATE AND UP TO DATE

We take all reasonable steps to ensure that all Personal Information we hold is accurate however it is your responsibility to ensure that the information you provide us is accurate and that you advise us of any changes to your details. You may contact us at any time and ask for its correction if you feel that the Personal Information we have about you is inaccurate or incomplete. Alternatively, you can also visit our web site and log on to manage your Personal Information at any time.

SECURITY

We take all reasonable steps to ensure that the Personal Information we collect through any of our websites is protected from unauthorised access, loss, misuse, disclosure or alteration. Our website has electronic security systems in place, including the use of firewalls. All pages that require you to enter your Personal Information on our site use 128 bit SSL encryption. To ensure that the page you are viewing uses 128 bit SSL encryption, you should look for the padlock icon in your browser.

Despite our reasonable steps, we are unable to ensure or warrant the security of any Personal Information transmitted to us. Accordingly, all Personal Information disclosed by you to us is at your own risk and we are not liable for any unauthorised access to the Personal Information.

ONLINE PAYMENT PROCESSING AGENTS

We know how important it is to protect the security of your credit and bank account information. For that reason, we have partnered with a leading payment services agent. When you purchase through probeauty.co.nz our agent uses the Secure Sockets Layer (SSL) protocol, which encrypts the card details while they are transmitted. Our payment services agent will then securely store your card details in accordance with their own security protocols, and we do not hold your card or bank details.

COOKIES POLICY

A cookie is a piece of data that enables us to track and target your preferences. We may use cookies to enable us to identify you as a returning user and personalize and enhance your experience and your use of any of our sites, including to provide a good browsing experience and improve our sites. We use cookies to help us improve our service to you when you access our site and to ensure that our site remains easy to use and navigate. We may also use IP addresses to analyse trends, administer our sites, track traffic patterns, and gather demographic information for aggregate use.

Services that our websites may use from time to time include Google Analytics, which transmits website traffic data to Google servers. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand traffic and usage on our website. By using our website, you consent to Google processing your data in the manner described in Google’s Privacy Policy and for the purposes set out in this policy.

Google may pass on cookies to its partners and other third parties to achieve its purposes. For more information on how Google uses the information collected from cookies, please see this section of Google’s Privacy Policy.

LINKS TO OTHER SITES FROM OUR WEBSITE

Although our sites may contain links to or from external websites, those websites are not subject to our privacy standards, policies and procedures. We recommend that you make your own enquires as to the Privacy Policies of these third parties. We are in no way responsible for the privacy practices of these third parties. This Privacy Policy applies only to the information we collect on our sites.

NOTIFICATION OF CHANGES

We may revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revised policy here. As we may make changes at any time without notifying you, we suggest that you periodically consult this Privacy Policy. Please note that our rights to use your Personal Information will be based on the Privacy Policy in effect at the time the information is used. Your continued use of our products, services or websites following any such amendment will be confirmation of your acceptance of the amendments. We reserve the right to modify this Privacy Policy at any time, so please review it frequently.

CONTACTING US

We have taken great measures to ensure that your interaction with us is an excellent one and that your privacy is constantly respected. We welcome your questions and comments about privacy. Please send emails to info@probeauty.co.nz